Pandemic Stay-at-Home Experience Raises P/C Insurers’ Bar for Delivering Digitally

Significant investments in direct-to-consumer website and mobile design have helped property/casualty insurance companies improve their digital service and shopping experiences. Consultants at J.D. Power say insurers have made across-the-board improvements in clarity of information, but many still struggle with the …

from News – Insurance Journal https://ift.tt/3dsQtMz