The swift response of many insurers to the COVID-19 pandemic has highlighted an abundance of opportunities for carriers to enhance the services and support they provide their customers, employees and local communities. Insurance providers have rolled out an array of innovative solutions. They include COVID-19 tracking apps; specialized cover for healthcare workers; premium reductions for…
COVID-19: Five big shifts in customer behavior
from Accenture Insurance Blog https://ift.tt/2ZKgAdL